Solved: Hard Drive freezes and slows down, test failure - HP Support Community

kevbell · ‎03-12-2017

I have run a hard-drive test through HP resources, and am trying to find out what the failure ID means, and how I can resolve it.

The failure ID is: PGE46M-80W8J7-WPTWLK-60RU03.

Is this fixable, or do I need a new hard drive?

erico · ‎03-12-2017

The error message translates to a failure of the hard disk.

You need to replace the hard disk with a new spinner(legacy) type hard disk or an SSD.

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"

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erico · ‎03-12-2017

The error message translates to a failure of the hard disk.

You need to replace the hard disk with a new spinner(legacy) type hard disk or an SSD.

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"

kevbell · ‎03-12-2017

Thanks much. That's what I suspected, but it's great to get confirmation, and so quickly.

Hard Drive freezes and slows down, test failure

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