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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-25-2017 03:14 AM

HP Recommended
Product: HP 400 G3
Operating System: Microsoft Windows 7 (64-bit)

Hello everone,

i have 1 PC HP 400 G3 and i need setup windows 7 on this pc.

But, when logon boot menu then mouse and keyboard not working.

i whish a video detail for it.

Sorry, i speak english very bad.

1 REPLY 1

‎04-25-2017 07:21 AM - edited ‎04-25-2017 07:22 AM

HP Recommended

Hi:

 

I see that HP got rid of the PS/2 ports on that model.

 

So...you have to run this tool to put the USB3 drivers into your W7 installation flash drive.

 

There are readme instructions for how to use the tool on the webpage. 

 

Download the applicable file for the operating system you plan to run the tool on (W10/8.1) or (W7).

 

https://downloadcenter.intel.com/download/25476/NUCs-Windows-7-USB-3-0-Creator-Utility

 

Then you have another problem...there are only W10 graphics drivers for models with the Kaby Lake chipsets and Intel HD graphics.

 

So, you will either have to install a compatible graphics card that has W7 drivers, or try modifying the Intel graphics driver as referenced in this discussion below...

 

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/installation-of-intel-video-card...

 

If the above info doesn't work, unfortunately, I don't have any other ideas you can try.

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