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HP Recommended
HP Pavilion 23 p010 AIO
Microsoft Windows 8.1 (64-bit)

I've inherited a Pavilion 23 p010 all-in0-one pc from my dad and the HDD has failed.  I am trying to install OS (Win8.1 x64) onto a different hard drive and I'm prompted for either USB or DVD drivers for this hardware.  I've searched and can't find this stuff anywhere on the HP support site.  This computer is off warranty of course as it's very old but usable.  

I need to get the HP Pavilion  23 p010 AIO resource disk and was hoping there was a downloadable version somewhere so I don't have to wait the 3-4 business days to receive it.  Does anyone here know where I can find that online?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@taplun_21, welcome to the forum.

 

I understand your desire to download the software so you don't have to wait, but HP doesn't make it available by download.  Here is a guide to help you order it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

2 REPLIES 2
HP Recommended

@taplun_21, welcome to the forum.

 

I understand your desire to download the software so you don't have to wait, but HP doesn't make it available by download.  Here is a guide to help you order it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

See: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-23-p000-All-in-One-Desktop-PC-series/687...

 

Order Recovery Media-CD/DVD/USB (1)

USB-Windows 8.1 64-bit Recovery Kit
System Recovery Kit for Consumer Desktop

Order Media: http://support.hp.com/us-en/mediaorder/HP-Pavilion-23-p000-All-in-One-Desktop-PC-series/6879117/mode...

 

allows you to order the "Recovery Kit" which enables you to reinstall the original Windows 8.1.

 

Or, if you install from a "retail" Windows 8 DVD, that first-cited web-page allows you to download all the HP-specific device-drivers to add support for all the HP-specific hardware.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.