Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-19-2016 08:07 PM

HP Recommended
Product: Windows 10 HP Laptop

After resetting my computer to factory condition , it's been giving me this loading screen for hours

 

undefined

1 REPLY 1

‎11-20-2016 02:54 PM

HP Recommended

Hi @Wetheliwars

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed the post and I understand that you are unable to boot to windows after resetting the computer.

 

I’d love to help!

 

Follow the steps in the link below to fix this issue.

 

1. Boot to Recovery Manager by tapping the F11 key.
b. Click on Repair your computer.

c. Click on Troubleshoot and in the Advanced options.
d. Select Command Prompt.

 

Type the following commands into the prompt and press Enter key after each command.

 

bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd

 

Let me know how it goes and you have a good day ahead.

 

Take care!

Cheers!

The_Fossette
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.