Memorey Quick Check fail-U0E7KV-0008AW-PXPAX-006403

[Ben-Jam]

I am trying to reload my operating system after a hand drive replacement and it will not load. Fialure to load drive image so I ran HP SET up memorey quick check and ge the following

Memory Quick Check: Failed

Failure ID: U0E7KV-0008AW-PXPAXF-006403

Product ID: H6U91AA#ABA

Please advise the causes of this failure

[Big_Dave]

Hi,

What does the power on LED button indicate and being depressed?

[Ben-Jam]

The power light comes on solid and the system atemps to boot up. i push ESC to go into set up to boot from my Windows ten cd. the load fails so I then go into HP system checks ran the hard drive test (5 hours long) pass no problem. run Memory test and get already posted message with in secounds. I have also tried to use recovery disk and get the can not image hard drive message

[mdklassen · Accepted solution]

From: http://support.hp.com/us-en/product/HP-Pavilion-23-All-in-One-Desktop-PC-series/5359021/model/536727...

Memory upgrade information

• Dual channel memory architecture
• Two 204-pin DDR3 SO-DIMM sockets
• Supports DDR3 SO-DIMMs
  • PC3-12800 (DDR3-1600)
  • PC3-14900 (DDR3-1866)
• Supports 1 GB, 2 GB, 4 GB and 8 GB SO-DIMMs
• Supports up to 16 GB on 64-bit systems

describes the current, optional, and maximum RAM inside your computer.

One of your sticks of RAM is "bad" -- compare to writing on a greasy chalkboard -- you cannot read what you have written.

You need to take the computer to a qualified technician, to identify which of the two sticks is "bad", and to sell you, and install for you, a replacement stick.

[Ben-Jam]

Thanks for your help i will get that taken care of tonight

[Ben-Jam]

Is there a master list somewhere that you can download these fault messages so someone can troubleshoot these problems for themselvef.

[Big_Dave]

@Ben-Jam

The below is the actual result from the failure code analyzer. It's not a guessing game.

[mdklassen]

For information about 'BGA Integrity' (Ball Grid Integrity)

see: http://ieeexplore.ieee.org/document/682104/?reload=true&section=abstract

Not being a Professional Engineer (P.Eng.), after reading the above, I would say that the motherboard is failing, and it is causing "random" symptoms, for example, failure of "RAM test" diagnostic program.

This type of failure is Really Bad News, unless your computer is still covered by a HP Warranty.

Replacing a motherboard, by ordering and purchasing an identical replacement unit, disassembling the computer, and swapping motherboards, is often more expensive than "harvesting" the disk-drive (and its data) from the computer, and buying a brand-new computer.