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HP Recommended
HP Deskpro
Microsoft Windows 7 (64-bit)

My Puter was acting up and full of clutter. Took nearly 2 min. to start up. Didn't know what half the junk was so I simply backed it up on a thumb drive and re-installed Windows 7 home professional 64 with the disk I got with the Puter. Couldn't access the internet afterwords. Ethernet controller Driver and network drivers were not there!  I have downloaded them from HP website onto the thumb drive and want to try to re-install home professional again. (I had to install Win 8 because that's the only other disk that came with the PC. It did get me on the internet though.) After I run the install disk again, will I be able to add the drivers off of the thumb drive?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Thank you for the provided information.

 

Here >> http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6559745 is the general URL where you can select supported Windows versions and download the necessary driver

 

Windows 7 x 64 specifically here >> http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6559745&swLangOid=8&swEnvOid=4060

 

Once you open the link, scroll down to Driver-Network, click on the + to expand it and download all the applicable drivers. Save them to a USB thumb drive and you can eventually install them.

 

Let me know if this works for you.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

5 REPLIES 5
HP Recommended

Hello,

 

Welcome to the HP Support forum. Thank you for posting !

 

 

Please, provide the full computer model in order to get specific answer

>> http://h30434.www3.hp.com/t5/Miscellaneous-Topics-Read-Only/Advice-for-asking-the-quot-Very-Best-Que...

 

 

Thank you for your cooperation !

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

It's an "HP ProDesk 405 G1 MT". Thank yo0u for your interestin helping me.

HP Recommended

Hi,

 

Thank you for the provided information.

 

Here >> http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6559745 is the general URL where you can select supported Windows versions and download the necessary driver

 

Windows 7 x 64 specifically here >> http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6559745&swLangOid=8&swEnvOid=4060

 

Once you open the link, scroll down to Driver-Network, click on the + to expand it and download all the applicable drivers. Save them to a USB thumb drive and you can eventually install them.

 

Let me know if this works for you.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Okay. Thank you. I might keep  Win 8 for now....getting used to it....I have the missing files on a thumb drive now so if iI decide to re install 7 home professional i'll be ready.

 

 

Thanks again.

 

Mitch.

HP Recommended

You are most welcome !

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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