-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Desktops (Archived)
- Motherboard (Presetted Operating System)

Create an account on the HP Community to personalize your profile and ask a question

03-31-2017 08:01 PM - edited 03-31-2017 08:01 PM
Hey teams, how can I tell what motherboard is what operating system based for Windows Home or Pro? For example, I had a Windows 8 Pro based motherboard for HP All-In-One 19-2304. Does the part number has a role? If so, what is which?
Solved! Go to Solution.
Accepted Solutions
04-01-2017 10:14 AM - edited 04-01-2017 03:18 PM
SOLVED: I revied the Bios Motherboard part number with the one from 19-2304 (Windows 8 Pro) that couldn't recover and wrong motherboard I bought 21-2024 (Windows 10 Home). I found out that if it ends with -001, its a Pro (Professional) version of Windows 8 or higher operating syatem. If it ends with -002, then it is a Home version.
04-01-2017 09:39 AM - edited 04-01-2017 09:40 AM
Motherboards are not based on Operating Systems.
The governing limitation of running any OS on a motherboard is the availability of drivers for that OS for the hardware on the motherboard, connected to it, and plugged into it.
These are often known as Chipset Drivers, but drivers are also needed for the additional hardware.
As long as those driver are available for that OS, it will work on that motherboard.
I am a volunteer and I do not work for, nor represent, HP
04-01-2017 10:14 AM - edited 04-01-2017 03:18 PM
SOLVED: I revied the Bios Motherboard part number with the one from 19-2304 (Windows 8 Pro) that couldn't recover and wrong motherboard I bought 21-2024 (Windows 10 Home). I found out that if it ends with -001, its a Pro (Professional) version of Windows 8 or higher operating syatem. If it ends with -002, then it is a Home version.
