Post new question
Honor Student
Posts: 3
Member Since: ‎12-07-2011
Message 1 of 2 (281 Views)

My keyboard and mouse are not responding

HP Pavilion Media Center Desk top PC, Windows Vista
Posts: 25,811
Member Since: ‎07-17-2009
Message 2 of 2 (246 Views)

Re: My keyboard and mouse are not responding



Please post the exact HP Product Number for your PC.


If you are using wireless devices then try changing the batteries.  Unplug the other USB devices if you have any plugged in.


Does the keyboard and mouse lights show when you power on the PC?


Do you see the HP blue screen when you power on your PC and if yes, can you enter the bios?

HP ENVY 17T-u100, i7-7500U, NVIDIA 940MX, 16GB, 512GB m.2 SSD
HP Photosmart 6520, HP Deskjet 1112
HP Touchpad, HP Chromebook 11
Custom i7-4790k, Z97, 16GB 2400 MHz DDR3, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, GTX 980TI, Corsair H75 water cooler
Windows 10 Pro in UEFI mode - production system
Windows 7 and 8 in UEFI mode - test systems
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation