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Posts: 1
Member Since: ‎11-19-2013
Message 1 of 4 (2,953 Views)

Need New Boot Disk/No recovery disk for Windows 8.1

Screen says hp.con./go/techcenter/startup

My other computer is a windows 7 and the new computer that is getting the message is supposed to be Windows 8.1. Can I somehow make a recovery disk on the Windows 7 system so that I can get the new system up and running.

Posts: 17,324
Member Since: ‎11-21-2008
Message 2 of 4 (2,940 Views)

Re: Need New Boot Disk/No recovery disk for Windows 8.1

HardyPlant, welcome to the forum.


When requesting help you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them.


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Phoenix 860-170VR; i7-6700K 4.0 GHz; 8 GB DDR4 memory; Samsung EVO 840 500 GB SSD; Radeon R9-390X video card; Win 10 Home

HP Elite x2 1012 G1 Tablet w/Travel Keyboard and Stylus; Core m3 processor; 4 GB DDR4 memory; Samsung 128 GB SSD; Audio by
Bang & Olufsen; Win 10 Home

HP Photosmart 7520 AIO

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Posts: 9,479
Member Since: ‎07-16-2011
Message 3 of 4 (2,938 Views)

Re: Need New Boot Disk/No recovery disk for Windows 8.1

[ Edited ]

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.


The above requested information can be found on the side, back or bottom of the computer. Please do not include the serial number. Please enter the model/product information into HP's Online Consumer Support page and/or post it here for our review. 


Sorry, but you cannot create recovery discs for a one computer on another computer. You will need to order HP Recovery Discs from the drivers support page for your computer or via the HP Worldwide Support Portal.


If you have any further questions, please don't hesitate to ask.


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Posts: 1
Member Since: ‎01-16-2015
Message 4 of 4 (1,738 Views)

I need a new Recovery some one hacked my system and delete it and my system

[ Edited ]
  1. I need a recovery for Hp F009wm energy star

it is a windows 8.1

heres my serial but i have a little scratch but ill read it 5cd4190w30

But i need one Send the boot setup file to my Email ok

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