11-19-2013 04:56 PM
Screen says hp.con./go/techcenter/startup
My other computer is a windows 7 and the new computer that is getting the message is supposed to be Windows 8.1. Can I somehow make a recovery disk on the Windows 7 system so that I can get the new system up and running.
11-19-2013 09:44 PM
HardyPlant, welcome to the forum.
When requesting help you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them.
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP Phoenix 860-170VR; i7-6700K 4.0 GHz; 8 GB DDR4 memory; Samsung EVO 840 500 GB SSD; Radeon R9-390X video card; Win 10 Home
HP Elite x2 1012 G1 Tablet w/Travel Keyboard and Stylus; Core m3 processor; 4 GB DDR4 memory; Samsung 128 GB SSD; Audio by
Bang & Olufsen; Win 10 Home
HP Photosmart 7520 AIO
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11-19-2013 10:28 PM - edited 11-19-2013 11:14 PM
When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the side, back or bottom of the computer. Please do not include the serial number. Please enter the model/product information into HP's Online Consumer Support page and/or post it here for our review.
Sorry, but you cannot create recovery discs for a one computer on another computer. You will need to order HP Recovery Discs from the drivers support page for your computer or via the HP Worldwide Support Portal.
If you have any further questions, please don't hesitate to ask.
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01-16-2015 10:39 PM - edited 01-16-2015 10:41 PM
- I need a recovery for Hp F009wm energy star
it is a windows 8.1
heres my serial but i have a little scratch but ill read it 5cd4190w30
But i need one Send the boot setup file to my Email email@example.com ok