• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-28-2017 06:28 PM

HP Recommended
Product: Z220 sff workstation
Operating System: Microsoft Windows 7 (64-bit)

My girls friend brother has recently given a computer to their parents from work an (HP Z220 SFF workstation) and it had to be wiped clean and they had a copy of windows vista they had gotten awhile back so I put it on  the computer for them but obviously vista has been gone for years now and you can't get any updates or good web browsers no more that work, the computer had windows 7 pro on it so my question is do I have to buy a copy of windows 7 or 10 or can I get a copy for free since it was technically paid for when the computer was purchased???? And how would I be able to get the copy free if possible from HP I do have the product key for it. I have tried to go to Microsoft directly and entered the product key there and was told I would have to contact the manufacture of the computer.

1 REPLY 1

‎01-28-2017 06:43 PM

HP Recommended

Hi:

 

You should be able to order a set of W7 Pro 64 bit recovery disks directly from HP by calling this number...USA/Canada:

 

1-800-334-5144

 

Have the serial number of the PC handy to give to the customer services rep.

 

A set should cost about $10 delivered via 1st class mail.

 

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.