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‎06-11-2016 10:04 PM

HP Recommended

This happened to me lately and it was my motherboard. Mine is a 2011 system. I was able to find a refurbished motherboard of the same model. I ever so nervously accepted the challenge, and it worked. Usbs all working fine now. 

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‎06-12-2016 02:54 PM

HP Recommended

Fortunately, mine wasn't the motherboard.  I was able to download and create a  recovery disk with my laptop and all is well...except I can't get the LAN card to connect to the router (my laptop, tablet, and phone can, AND the PC can connect to my mobile hotspot, so I know it's not the router or the LAN card.)

 

Glad you solved your issue, too!

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‎06-11-2018 04:39 AM - last edited on ‎06-11-2018 09:17 AM by Retired

HP Recommended

I have HP AIO   

[personal information removed]
MODEL
HP All-in-One - 22-3105ne
(Touch) (ENERGY STAR)

 

Originally Windows 10 was installed, but I was facing some downward compatibility and I was very conversant on Windows 7 so I have dowgraded to 32 Bit, Windows 7.

 

I dont have the Drivers CD... now I am facing the USB drives are not recognized and seems the drivers are not loaded.

 

Can you help sending me the USB drivers and simple instructions to install.

 

Also advise How can I find the drivers CD for any future use.

 

Thanks.

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‎06-11-2018 07:07 AM

HP Recommended
@Zafarakber wrote:

I have HP AIO   

SERIAL NUMBER CZC61381QJ
MODEL
HP All-in-One - 22-3105ne
(Touch) (ENERGY STAR)

 

Originally Windows 10 was installed, but I was facing some downward compatibility and I was very conversant on Windows 7 so I have dowgraded to 32 Bit, Windows 7.

 

I dont have the Drivers CD... now I am facing the USB drives are not recognized and seems the drivers are not loaded.

 

Can you help sending me the USB drivers and simple instructions to install.

 

Also advise How can I find the drivers CD for any future use.

 

Thanks.

Unfortunately, there is no drivers CD.

 

There was a recovery flash drive for Windows 10.  Windows 10 operating system already has the native drivers for the USB ports. Windows 7 does not.

 

Finding drivers for Windows 7 is not going to be a simple task.

 

 

Kindly explain what you meant by  "but I was facing some downward compatibility". 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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