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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-26-2017 08:59 AM

HP Recommended

The three files are not there, what shall i do?

2 REPLIES 2

‎03-26-2017 01:00 PM

HP Recommended

@Zishan_S

 

Hello;

Allow me to welcome you to the HP forums!

 

Sorry, but without details, we can not possibly tell you what to do.

 

WHICH files are missing?

 

What are you trying to use HP Support Assistant to accomplish?


We can proceed when you provide the information.

Thanks



I am a volunteer and I do not work for, nor represent, HP

‎03-27-2017 05:57 AM

HP Recommended

HP releases update that are general in nature. Its not targeted for any specific pc. Hence when we get an pop up generated from HP support assistant we when try to install it.  The system tries to detect whether it requires or not. If the same version of the application or driver is already installed then HP support assistant will not overwrite it and might be removed. 

 

Please do refer to the link as well which will help you with images and videos. 

 

http://support.hp.com/us-en/document/c03601631

 

 

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