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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-17-2017 10:00 PM

HP Recommended
Product: Pavillion p7-1235
Operating System: Microsoft Windows 10 (64-bit)

An HP Pavillion p7-1235 was given to me that was upgraded to Windows 10. Then returned to Windows 7 via an OS DVD. Recovery partition is still intact, but no other HP software is on the PC. Is it possible to restore this PC to the out of box condition?

1 REPLY 1

‎03-17-2017 10:50 PM

HP Recommended

Hi,

 

Sorry no, even using HP Backup and Recovery Manager. Please look atTitles that shipped with PC on the following link

 

         http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c03359127

 

(Anything with No on the right column won't be restored).

 

You have a fresh installed machine now, that is really good actually. You can look at the list and decide which one you need then download and install because your machine is nearly 5 years old now and software is out of date.

 

Regards.

 

BH
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