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‎04-24-2016 11:48 AM

HP Recommended
Product: HP Pavilion Elite HPE-210f
Operating System: Microsoft Windows 7 (64-bit)

My hard drive crashed, I bought a larger drive (5TB).  I ordered & received the recovery software from HP.  Trying to restore the system to the original, I get the following error message.

 

Recovery Manager:
The hard drive of this computer is smaller than the original shipped hard drive.  The recovery process cannot continue.

 

I realize the new drive is larger (even though it says smaller) than the original.  Is there a way to restore the original to a larger drive?  I could not find any options available in the recovery software.

 

Thank you for your help.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-24-2016 12:07 PM

HP Recommended

Hi:

 

The largest hard drive you can use as a boot drive in that PC would be 2 TB.

 

Here is the problem...

 

The drive is formatted in GPT, not MBR, and since your PC does not have a UEFI BIOS it can't boot from a drive formatted in GPT.

 

So the only suggestion I can offer would be to use some free disk partitioning software like partition wizard and format the drive in MBR. You will have to break it down into smaller partitions such as 2 x 2 TB and 1 x 1 TB and then try the recovery disks on one of the partitions and use the others for storage.

View solution in original post

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3 REPLIES 3

‎04-24-2016 12:07 PM

HP Recommended

Hi:

 

The largest hard drive you can use as a boot drive in that PC would be 2 TB.

 

Here is the problem...

 

The drive is formatted in GPT, not MBR, and since your PC does not have a UEFI BIOS it can't boot from a drive formatted in GPT.

 

So the only suggestion I can offer would be to use some free disk partitioning software like partition wizard and format the drive in MBR. You will have to break it down into smaller partitions such as 2 x 2 TB and 1 x 1 TB and then try the recovery disks on one of the partitions and use the others for storage.

Was this reply helpful? Yes No

‎04-27-2016 10:51 PM

HP Recommended

The PC is up and running.  Decided to buy a 2TB drive and install the 5TB as secondary.

 

Thanks for your help.

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‎04-28-2016 06:39 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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