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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-07-2017 04:13 PM

HP Recommended
Product: HP TOUCHSMART IQ500
Operating System: Microsoft Windows Vista (64-bit)

i need to purchase a set of recovery disks for the Touchsmart IQ 500. i would assume that the drivers will be on the disk or no.

i have the original COA.

1 REPLY 1

‎04-08-2017 06:36 AM

HP Recommended

@michael1966128

 

Hello;

Allow me to welcome you to the HP forums!


Sorry, but I don't have very good news for you ...

HP typically stocks Recovery Media only for 3-5 years and your PC is a LOT older than that.  This means that HP can no longer supply you with Recovery Media for it.

 

You can try these other locations, but I seriously doubt they will even still carry it:  
http://www.computersurgeons.com/ and http://www.restoredisks.com/

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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