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- Recovery for touchsmart iq500

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04-07-2017 04:13 PM
Product: HP TOUCHSMART IQ500
Operating System: Microsoft Windows Vista (64-bit)
i need to purchase a set of recovery disks for the Touchsmart IQ 500. i would assume that the drivers will be on the disk or no.
i have the original COA.
1 REPLY 1
04-08-2017 06:36 AM
Hello;
Allow me to welcome you to the HP forums!
Sorry, but I don't have very good news for you ...
HP typically stocks Recovery Media only for 3-5 years and your PC is a LOT older than that. This means that HP can no longer supply you with Recovery Media for it.
You can try these other locations, but I seriously doubt they will even still carry it:
http://www.computersurgeons.com/ and http://www.restoredisks.com/
Good Luck
I am a volunteer and I do not work for, nor represent, HP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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