Recovery of Desktop with windows 7 pro Os sea X's - 96091 for HP

[TongSM]

I happened to update HP Desktop with windows 7 pro Os sea X's - 96091 to Windows 10 (64-bit).

System did run a lot of error after updates ( cannot access google, dropbox, youtube...)

I want to recover my PC back to windows 7 pro Os sea X's - 96091 for HP. I have product key lab on my desktop. But I do not have the Windows 7 recovery disc. 

May I know how I can proceed for the recovery?

[Jay_101 · Accepted solution]

Greetings,

You can go back to Win 7 if you are within the 30 day Win 10 installation window and you have not not run disk cleanup.

Please see here for instructions.

A system image of Win 7 would have saved your bacon.

Find someone in possession of Win 7 media.

Backup your stuff, do a clean install, then use your product key to activate.

Cheers!

[TongSM]

I have updated to win10 more than 30 days, and have to do system clean up and reinstall win7.

Should i find the same version of windows 7 pro Os sea X's - 96091for reinstallation?

Thanks a lot!

[Jay_101]

Hi,

You will need a copy of Win 7 Pro.

You can also get recovery media for your PC from HP if you cannot get your hands on a copy of Win 7 Pro.

Jay

[TongSM]

Thank you so much.

May I know how I can get recovery media for your PC from HP?

Best Regards

[Jay_101]

Hi.

Please click on " HP Worldwide Phone Support"  for general assistance on contacting HP Support.

Please click on this link for your product 's HP Support site.

Jay