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HP Recommended

Hi there,

 

Could you please help me how to reformat my computer to factory setting?  Here are the details:

 

a.  HPPavilion p6320a

b.  OS- Windows 7 Home Penitum 64 bits

c.  Processor - Pentium (R) Dual Core

 

 

Also is there a posibility to convert/upgrade it to Windows 8?

 

I am not a computer expert.  Kindly help me please.

 

Thanks in advance.

 

Ging

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

1. Unless you have deleted the Recovery partition on your machine, otherwise your machine should have a Recovery partition. Make sure backing up all of your files before restoring the PC/laptop to factory settings.

To set your PC/laptop to factory settings, restart the PC/laptop. At the HP welcome screen hit repeatly the F11 key (or Esc key) to launch the recovery process. Follow the instructions provided on the screen.

 

2. My suggestion: keep Windows 7, you will be disappointed with Windows 8. But if you wish, Microsoft has a tool which is similar to Windows 7 Advisor for Windows 8 called Windows 8 Upgrade Assisstant . Please download the Assisstant and run on your machine:

   http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8  

 

You have to buy upgrade to Windows 8 from Microsoft (download) or from many computer shops (DVD's).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

6 REPLIES 6
HP Recommended

Hi,

1. Unless you have deleted the Recovery partition on your machine, otherwise your machine should have a Recovery partition. Make sure backing up all of your files before restoring the PC/laptop to factory settings.

To set your PC/laptop to factory settings, restart the PC/laptop. At the HP welcome screen hit repeatly the F11 key (or Esc key) to launch the recovery process. Follow the instructions provided on the screen.

 

2. My suggestion: keep Windows 7, you will be disappointed with Windows 8. But if you wish, Microsoft has a tool which is similar to Windows 7 Advisor for Windows 8 called Windows 8 Upgrade Assisstant . Please download the Assisstant and run on your machine:

   http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8  

 

You have to buy upgrade to Windows 8 from Microsoft (download) or from many computer shops (DVD's).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi BH,

 

Thank you very much for your help.  I really appreciate your time and expertise to answer my question.  Have a wonderful day ahead.

 

Kind regards

 

Ging

HP Recommended

Good morning,

 

You are welcome. After replying your message last night, I went to bed.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
pavilion g6-2231TX
startup repair doesn't repairs it.What can i do?Give me some alternative solutions also.
HP Recommended
Hey, kindly assist on how to format my HP system window 7 starter without using CD/DVD because the CDROM is not working.
HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you


I work on behalf of HP
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