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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hello;
Allow me to welcome you to the HP forums!
I wish I had good news for you -- but I don't ...
Those apps were for Windows 7, and they were not carried over during the Upgade because they don't work under Windows 10 -- and, since your PC did not come with Win10 preinstalled, HP provides no drivers or apps for Win10 for your PC.
Here is the link to the drivers page for Win7:
You can choose the OS version you use to have, download the apps and see if they will install, but they probably will not: http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4095874&swLangOid=8&swEnvOid=4059
Good Luck
I am a volunteer and I do not work for, nor represent, HP
37,210
8,110
3,217
HP Recommended
Hello;
Allow me to welcome you to the HP forums!
I wish I had good news for you -- but I don't ...
Those apps were for Windows 7, and they were not carried over during the Upgade because they don't work under Windows 10 -- and, since your PC did not come with Win10 preinstalled, HP provides no drivers or apps for Win10 for your PC.
Here is the link to the drivers page for Win7:
You can choose the OS version you use to have, download the apps and see if they will install, but they probably will not: http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4095874&swLangOid=8&swEnvOid=4059
Good Luck
I am a volunteer and I do not work for, nor represent, HP
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