Repairing disk error

[August2]

Hello.
I have this problem where i turned my PC on and it said "prepairing automatic repair" followed by "diagnosing PC" and finally "repairing disk error, this may take over an hour"
It had been like that for 10+ hours and i know there is something wrong. Any help would be appriciated.
Thank you.

[WAWood]

August2

Hello;

Allow me to welcome you to the HP forums!

These problems are generally due to one of two basic problems:
1) Failed hard drive
2) Corrupted/missing boot loader files

As to the first, please follow the directions in this link for testing your hard drive: http://support.hp.com/us-en/document/c00439024

If that confirms your drive has failed, then you need to replace it.  Please report back if that is the case.

As to the second, you will need access to a working PC for this step in order to create the media needed to repair your PC boot loader.

Once you have that, please download and create Win10 install media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10

Note that when you go do download and build install media, the tool defaults to matching what is already installed on your PC (as in, Home for Home, 64-bit for 64-bit).  While you CAN change these settings, do NOT. If you do, the resulting media will be different and will force you to enter a NEW product code!

Boot from the media you created, and follow the directions in this link: http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html

You will need to go to the Advanced Options screen and click on Startup Repair.  You will probably have to run Startup Repair three times for it to fix all the boot loader problems.

When done, your PC should boot OK.

Good Luck

[August2]

Hello,
Thank you for the reply 🙂 I ran the test and it said "Test failed. Drive replacement revommended."
How do i know what drive I should get?

[WAWood · Accepted solution]

According to the published specs, your PC comes with a standard 3 1/2" SATA drive.

After you remove the drive, check the capacity on the label because there are different size options available when you purchase the PC.

So, any other 3 1/2" SATA drive of that capacity will do.

Good Luck

[August2]

Thank you so much for your help! It has been of great use.

[Brian_B5]

My computer says the automatic repair failure too, I have a flash drive with windows 10 boot on it and if I reinstall it works fine until I turn it off then I go right back and lose all my files, i tries to hit the repair device button when I have the flash drive in but it never seems to work, anything I can do?

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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