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‎02-15-2017 02:04 AM

HP Recommended
Product: Example: Pavilion 550-254n
Operating System: Microsoft Windows 10 (64-bit)

The HP Support Asssistant will not locate my new HP Pavilion 24 Monitor it has found my PC & Printer but not the monitor.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-15-2017 02:58 AM

HP Recommended

You are looking in the wrong place.

 

A display is not a smart device type that the HP Support Manager will recognize as being present.

 

Use the Device Manager in Windows to find your display.

 

 


I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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3 REPLIES 3

‎02-15-2017 02:58 AM

HP Recommended

You are looking in the wrong place.

 

A display is not a smart device type that the HP Support Manager will recognize as being present.

 

Use the Device Manager in Windows to find your display.

 

 


I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎02-16-2017 04:06 AM

HP Recommended

Thank you for your help.

Was this reply helpful? Yes No

‎02-16-2017 07:38 AM

HP Recommended

You are welcome.

 


I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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