Update Bios for HP pavillion a6109n

[Brian-H1]

I am trying to run a troubelshooting for  constant crashing when using firefox. I discovered the BIOS was 5.09, when the latest version is 5.13.

But I don't seem to be able to update it. I found the downlaod file which is the update, but I got eror message 9998 when I tried to run it.

Any suggestions?

Wireless internet, but hooked up through  cable, CAT 5 or CAT6

Bios 5.09  5/15/2007

[The_Fossette]

Hi @Brian-H1

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are having issues updating bios on your computer and Firefox is crashing.

I’d love to help!

Follow the steps in the below document and check if it helps.

http://hp.care/2fz5ii0

I recommend you to uninstall Firefox completely and restart the computer and install it again and check.

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!