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HP Recommended
HP All-in-One - 24-g085na
Microsoft Windows 10 (64-bit)

Unfortunately downloaded a virus and all the partitions on the hard drive have been lost, is there a recovery disc that can purchase to  reinstall the partitions, OS and software drivers.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@arthur-d1, welcome to the forum.

 

Here is a guide that will help you order the Recovery media if you didn't make them when you bought the computer.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

3 REPLIES 3
HP Recommended

@arthur-d1, welcome to the forum.

 

Here is a guide that will help you order the Recovery media if you didn't make them when you bought the computer.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Thanks old_geekster followed your advice, and got in contact with HP Technical Support.  A recovery disc is being sent out to me.

Cheers

arthur-d1

HP Recommended

You are very welcome, @arthur-d1.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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