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HP Recommended
HP Envy 20-d034
Microsoft Windows 10 (32-bit)

My PC is at the repair center.  What does it mean when you check status of repair and it says ON HOLD.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Andrea,

 

It means that the parts for the computer are not in stock, they are trying to get the parts 

Regards;
Smiley
I am an HP employee
Please click the White Kudos star to say thanks for helping.
Please mark Accept As Solution if my help has solved your problem.

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3 REPLIES 3
HP Recommended

Hello Andrea,

 

It means that the parts for the computer are not in stock, they are trying to get the parts 

Regards;
Smiley
I am an HP employee
Please click the White Kudos star to say thanks for helping.
Please mark Accept As Solution if my help has solved your problem.
HP Recommended
That makes sense. Thank you!
HP Recommended

My Pleasure Andrea 🙂

Regards;
Smiley
I am an HP employee
Please click the White Kudos star to say thanks for helping.
Please mark Accept As Solution if my help has solved your problem.
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