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‎05-02-2017 10:25 AM

HP Recommended
Product: HP Pavillion 6700 f
Operating System: Microsoft Windows Vista

I purchased my HP computer in 2009 with "Windows Vista" O/S installed. I wasn't aware that I was eligible to upgrade my O/S to "Windows-7". Recently Microsoft stopped servicing "Vista" & I may have security risks. While HP healthcheck, I just had this message popped up on my computer,

 

"Any HP PC preinstalled with Windows Vista Home Premium, purchased between June 26th 2009 and Jan 1st 2010 will be eligible for an upgrade to Windows 7 when it becomes available".

 

I tried to update but it is no longer available. Can anybody help?

3 REPLIES 3

‎05-02-2017 07:05 PM - edited ‎05-02-2017 07:08 PM

HP Recommended

Hi Ed

 

I don't think this upgrade is available anymore.

 

Microsoft wants everybody to use Windows 10.

 

There is no free upgrade path from Vista to Windows 10.

 

Sorry to tell you this but you are stuck with Vista unless you purchase Win 7 or Win 10 installation media online.

 

Grzy

‎05-04-2017 02:50 PM

HP Recommended
Thank you Grzy. I appreciate you taking the time to answer my question.

‎05-04-2017 08:18 PM

HP Recommended

Hi Ed

 

You are welcome.

 

Grzy

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