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- HP Community
- Archived Topics
- Desktops (Archived)
- Window 10 updates configures but will not install

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02-18-2017 05:04 PM
I am having issues with my window updates. The updates will configure and move to "working on updates" once it reached the triggers for PC restarts it seems to get stuck. I end up with a black screen and the spinning circle indicating that the system is working but it doesn't seem to resolve itself even after leaving the PC for 4-5 hours. I then need to complete a hard restart to get the system to work again which then resets to a prior restoration point and the issue starts all over again. Any suggestions would be great on how to get these updates to take on my PC.
02-19-2017 08:46 AM
Hello;
Allow me to welcome you to the HP forums!
Try using the Windows Update Troubleshooter from MS to see if that helps: https://support.microsoft.com/en-in/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-upda...
Good Luck
I am a volunteer and I do not work for, nor represent, HP
