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HP Recommended
HP-Pavilion S-51110
Microsoft Windows 7 (64-bit)

Trouble is, the update will not install. It will attempt to do so several times, before I get the message that there is a "reverting" to the computer's previous status. I haven't the option of not letting this happen repeatedly, since every time I turn off the computer the same nightmare begins. Then, it's very difficult to get things going again the next time I turn on the computer. The update is said to be "critical" to security, so I'd like to have it on the machine, but....

1 REPLY 1
HP Recommended

Hi,

Try downloading the update and installing yourself offline:

 

http://www.catalog.update.microsoft.com/Search.aspx?q=KB4015549

 

 

Let me know,

David

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