Windows 7 product code

[grichey56]

I purchased a used machine from a company and they wiped the hard drive clean. I have the windows 7 Pro product key. How can I get a disc or how to reinstall it on my machine.

[Paul_Tikkanen · Accepted solution]

Hi:

If you live in the USA/Canada, call HP at this number and order a set of recovery disks.

Have the serial number of the PC handy to give to the customer services rep.

1-800-334-5144

The cost will be around $10 delivered via first class mail.

[grichey56]

The phone number doesn't work. Disconnects right after calling.

[Paul_Tikkanen]

Works for me...I just called it and got the automated assistant to tell me what to do next.

[grichey56]

Sorry. I think my service must be down?

[Paul_Tikkanen]

Must be, because I have ordered recovery disks for my HP business PC's from that number for years.

I just called, I get the automated voice guy telling me to select so and so.

[grichey56]

Finally got thru and recovery disk is on the way. Thanks.

[Paul_Tikkanen]

You're very welcome.