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- can't load IE 11 on a presario cq5210f desktop

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03-20-2017 07:18 PM
It became necessary to restore my pc. Using the original restore disk that I created when I first got the PC.
In the lifetime of this unit I have restored 4 time, each time successful, but this time I got everything loaded but IE 11.
I get the message that my win7 is too old to accept IE 11. I can't get into microsoft site, because all I'm stuck with now is
IE 8. This is still good computer and don't care to trash it.
Please help me.
Clyde - in over my head!
03-21-2017 05:28 AM
I did some looking and found this M$ site indicating a IE11 download is available.
https://support.microsoft.com/en-us/help/18520/download-internet-explorer-11-offline-installer
It appears you can download this with a working computer and then install on the problem PC.
I'm not an HP employee.
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