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HP Recommended
hp notebook
Microsoft Windows 10 (64-bit)

i have this hp netbook 

HP Notebook - 15-ac136la

and i cant make the downgrading because i cant install w7 by the error disk not found, and the controllers in the usb are be off when i try to load the driver, please. but if some one knows please tell me please i pass 12 hrs triying but  i dont have success pleeeaaassseee help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Use this tool to put the usb 3 drivers into your W7 USB flash drive installation media.

 

The tool has to be run on a PC with W8.1 or W10.  There is a readme link on the page with instructions for how to use the tool.

 

https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility

 

If you have trouble using the tool, you can always just copy the USB3 drivers (which are in a folder after you unzip the tool) and copy them to your usb flash drive, use the advanced install settings, load driver, and select the USB3 driver you need.

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Use this tool to put the usb 3 drivers into your W7 USB flash drive installation media.

 

The tool has to be run on a PC with W8.1 or W10.  There is a readme link on the page with instructions for how to use the tool.

 

https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility

 

If you have trouble using the tool, you can always just copy the USB3 drivers (which are in a folder after you unzip the tool) and copy them to your usb flash drive, use the advanced install settings, load driver, and select the USB3 driver you need.

 

 

HP Recommended

WOOOOOOOOOOOOOOWWWW YOU ARE AMAIZING THANK YOU THANK YOU AHUUUUUUUUUUU

HP Recommended

You're very welcome.

HP Recommended

paul sorry it´s me againg jajajajjaja i have a new problem. i can install windows 7 64 bits great yea, but when a finish to install all drivers from this page 

 

http://support.hp.com/mx-es/drivers/selfservice/hp-15-ac100-notebook-pc-series/8499326/model/1040240...

 

i have every time one whit the description: uknow drivers whyyyyy haaaaaaa

 

even when i finish the instalation of all drivers can you give a hand againg brooo sorry and thanks

 

p.d the id hadware is this

 

ACPI\MSFT0101
*MSFT0101

 

i try in devid.info but i dont have lucky please brooo heeeeeelllppppppp

HP Recommended

Hi:

 

I have zipped up and attached the hotfix you need to install the ACPI\MSFT0101 device.

 

Unzip and run it.

 

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