forgot password to HP Pavilion 20-b310 All-in-one PC

[NVtransplant]

Purchased the HP Pavilion 20-b310 All-in one PC & set it up - but have forgotten my password to actually log on - my hint info isn't helping & of course I didn't write my pw down or make a flash drive to save the info.  How can I access my computer?  thx

[DavidPK]

Hi,

If you're running Windows 8 or 8.1, see the Microsoft page on the following link.

http://windows.microsoft.com/en-gb/windows-8/forgot-windows-password

Note:  If you have a Local Account, try the free application Here.

Regards,

DP-K

[NVtransplant]

Please note -- I finally got the password right!!  thanks to anyone who may have answered - I WILL be making a flash drive to back up the info for future!!

[leslie_coney]

how do i reset my password

[Nuccii]

@leslie_coney

To reset your Microsoft Account password go here if you forgot it:

https://account.live.com/resetpassword.aspx

If you know your present password and you want to change it yourself see here:

http://pcsupport.about.com/od/passwords/a/reset-microsoft-account-password.htm

The first option would be quicker though, answer a few questions and they will send you a temporary new one you may change.

[margiedavison]

How do I reset my password at the home screen

[sabrina2]

H, my name is Sabrina Bush,  I forgot my password to my computer can you help me. I just want to go in and change the password but it want let me

[Sumorgre]

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@sabrina2 wrote:

H, my name is Sabrina Bush,  I forgot my password to my computer can you help me. I just want to go in and change the password but it want let me

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It is user password or bios password? they are different. Plus, what the os is?

[llamaths]

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@margiedavison wrote:
How do I reset my password at the home screen

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i assumed you didn't login with microsoft account. IF it it, then you should check the above answers for that. For local account, you need to make a password reset disk on a normal computer with CD or USB. Then use the disk to reset account password on the locked computer. For details, you can check this guide: http://www.iseepassword.com/reset-windows-10-password.html