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‎03-25-2017 09:33 PM

HP Recommended
Product: Example: 5CD5373K
Operating System: Microsoft Windows XP

my laptop has been taking long to start it also throws me off from websites and everytime i turn it on it tells me it updating and at the end it says deleting updates please dont shut off i hasnt been able to update and now it is giving me war what is there i can do i really dont want to erase all my stuff an start all over again

1 REPLY 1

‎03-26-2017 03:15 AM

HP Recommended

Hello,

 

Thank you for posting in the HP Support forum.

 

Could you please provide your computer model/product number as described here > http://support.hp.com/us-en/document/c00033108  ?

 

What is your operating system that you use - is it really Windows XP as initially posted ?

 

Am I correct to assume that despite the Windows update errors you can still successfully boot to Windows ?

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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