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HP Recommended
hp pavilion series p7-1003w
Microsoft Windows 7 (64-bit)

everyday when i turn on my pc and turn it off my computer shows it has updates and to not turn off my pc but the next day it keeps trying to do those updates and when i check to see what updated the list shows the updates are failed. i have no idea what to do........

2 REPLIES 2
HP Recommended

Hello, @JLREM – Hope you are well 🙂

 

Thanks for your continued participation on the HP Forums! I would like to help you with the windows update issue 🙂

 

I see that you are having issues while updating the drivers on your Pavilion desktop. I would suggest you try and use HP Support Assistant to download the necessary drivers to update the old ones.

 

HP Support Assistant is a software program designed to help you keep your computer in working order, prevent potential problems from arising, and resolve problems quickly and easily. The program also provides valuable system information that you need when troubleshooting computer problems. Please go to http://hp.care/2gFA6Q8 to install the HP SA if you do not have it already.

 

If you have the HP SA installed then go to http://hp.care/2gqoIri and follow the steps under “Checking for HP updates’ to find and install the updates.

 

Alternatively, you can go to http://hp.care/2lAjHyn to manually download and update the driver from your product driver downlad page.

 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂

 

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DVortex
I am not an HP Employee
HP Recommended

@JLREM

 

If the HP Support Assistant steps don't fix your Updates problem, then I would suggest running the MS Windows Update Troubleshooter:  https://support.microsoft.com/en-us/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-upda...

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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