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‎08-08-2016 09:29 AM

HP Recommended
Operating System: Microsoft Windows 8 (64-bit)

My computer has a black screen with a flashing cursor.  Tried to restore using recovery disks and get to about 40% then errors with :  "Recovery Manager could not retore your computer using the factory image - Error code OxeOefOOOe.  I researched and found that I need a new recovery disk.  HP is no longer offering this disk for sale.  Any help would be greatly appreciated !!!!! 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-08-2016 12:35 PM

HP Recommended

If you are absolutely sure you need a new set of HP Reocvery Discs, they can be purchased from ComputerSurgeon.com - Set # BR347AV.

 

If you have any further questions, please don't hesitate to ask.

 

Please click the white KUDOS star to show your appreciation

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520

View solution in original post

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1 REPLY 1

‎08-08-2016 12:35 PM

HP Recommended

If you are absolutely sure you need a new set of HP Reocvery Discs, they can be purchased from ComputerSurgeon.com - Set # BR347AV.

 

If you have any further questions, please don't hesitate to ask.

 

Please click the white KUDOS star to show your appreciation

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
Was this reply helpful? Yes No
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