• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Please recommend me a pci simple communicatons controller driver for HP ProBook laptop 450 G3 for Windows 7 64 bit
7 REPLIES 7
HP Recommended

Hi:

 

This driver should work...

 

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp74501-75000/sp74844.exe

HP Recommended

I installed this package prior to posting and did not work. Sorry

HP Recommended

Please post the hardware ID for the pci simple communicatons controller, so I can investigate why the driver didn't work (because it should have).

 

To find the hardware ID, go to the device manager and click on the pci simple communicatons controller needing the driver.

 

Then click on the Details tab at the top of the  pci simple communicatons controller window.

 

Now you will see a Property drop down list, and it will be set to Device Description.

 

Drop down on that list and select the 2nd item (Hardware ID's).

 

Post the top string of characters that you see in the window.

HP Recommended

The top string of characters is : PCI/VEN_8086&DEV_9D3A&SUBSYS_8101103C&REV_21

HP Recommended

Hi:

 

Here is a copy and paste of the driver setup information file for the above driver which shows it should have worked for the ID you posted.

 

[Intel.ntamd64.6.1]
; DisplayName               Section           DeviceId
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1E3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1CBA
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1C3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1DBA
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1D3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_8C3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_9C3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_8D3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_9CBA
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_8CBA
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_9D3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_A13A

 

So, try manually installing the driver as follows...

 

If you did not delete the above driver file, go to the device manager and click on the PCI Simple Comms Controller needing the driver.

 

Click on the driver tab.  Click on Update Driver. 

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp74844.

 

Make sure the Include Subfolders box is checked, and see if the driver installs that way.

 

Then restart the PC.

HP Recommended

Thank you for your time. After I sent the message at 9:46 AM I upgraded to Windows 10, which lasted until 3 o'clock ago. At this point in device manager I have no conflict, so I can believe that I solved the problem. Once again thank you.

HP Recommended

You're very welcome.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.