-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- resetting HP 300-1360 with windows 10

Create an account on the HP Community to personalize your profile and ask a question
05-23-2016 03:52 PM
Hello everyone,
I recently purchased an HP 300-1360. I intended to do a factory reset however the HP Recovery partition content has been deleted. 😧 is still there but shows 14.6 GB of free space left of 14.7 GB. I downloaded windows 10 intending to use that recovery tool as a reset but now I'm not so sure that is the best way to go. Seems like I might loose many or all of the HP features in using that recovery. There are no files on this computer yet so not concerned about that. Just features. So the question/questions are:
1) will a windows 10 recovery indeed remove all HP applications. (I have the feeling the answer is yes but needed to ask anyway)
I am wondering if i should have purchased a set of recovery CDs and done the factory reset before I took on windows 10.
Any advice is greatly appreciated
Thank you in advance
Ambico
Solved! Go to Solution.
Accepted Solutions
05-23-2016 04:33 PM
Personally, I would buy the HP Recovery media from HP. Here is a guide to help you. This will give you protection for the future and make upgrading to Win 10 much easier. Once you install Win 10, you should run HP and Windows Updates to assure that all of the software and drivers are up to date.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
05-23-2016 04:33 PM
Personally, I would buy the HP Recovery media from HP. Here is a guide to help you. This will give you protection for the future and make upgrading to Win 10 much easier. Once you install Win 10, you should run HP and Windows Updates to assure that all of the software and drivers are up to date.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
05-23-2016 06:31 PM
I am inclined to aree with you. Seems the logical way to proceed. The problem is that I have already installed windows 10. My thought was to do a reset once I had downloaded windows 10 but then thouht better of it once ready to do it. It just doesn't make sense to proceed without rebuilding the recovery partition first. Supposedly I can reinstall Windows 7 so I will take your advice and start from scratch. Thank you for the quick reply. I just hope they didn't eliminate the windows 7 recovery option ...it's ony one day.
Thumbs up to you,
Ambico