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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-10-2017 03:06 PM

HP Recommended
Product: hp media center pc m7160n
Operating System: Microsoft Windows 8 (32-bit)

my computer has two optic drives:  LightScribe dvd writer/cd writer and dvd-rom. system does not recognize either one. does anyone know how to fix this? thanks, be well, peace.                 dale

1 REPLY 1

‎03-10-2017 06:54 PM - edited ‎03-10-2017 06:56 PM

HP Recommended

Hello

 

I could not find HP Support info on the model you gave. So I have limited information on the specs of your PC.

 

Will try to assist you with this problem.

 

First check both connections for power and SATA on each drive and SATA connection on motherboard. Try different SATA cables.

 

Microsoft has helpful troubleshoot steps to maybe fix this problem if it is system corruption.

 

Grzy

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