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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-24-2016 10:23 PM

HP Recommended
Product: touchsmart 310-1110a
Operating System: Microsoft Windows 7 (64-bit)

hi 🙂 I have a touchsmart 310-1110a all in one pc. ive had it since 2009. its great! but it is getting too slow for what i need so im upgrading to a HP laptop and giving the pc to my daughter. i would like to get rid of all the crap that i have on it so my 14 yr old can use it for her assignments etc.

Im assuming i can rest it to its windows 7 factory defults and erase all the software ive loaded onto it and all my work files out of the hard drive??

If so how an i do this?? i cant seem to find anywhere in the support assistant that tells me what to do.

 

also if i back the pc up first can i transfer all my stuff to the new laptop as it will be hp too?

 

thank you so much for your help!!!

 

1 REPLY 1

‎06-25-2016 11:46 AM - edited ‎06-25-2016 11:50 AM

HP Recommended

Greetings,

 

Please refer to this HP Support document.

 

The article also explains, or has links on how to create a recovery disc set or USB stick.

 

Cheers!

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