Adobe Reader update

[dsc8w]

I am having problems installing the latest Reader software version 10. I have downloaded the latest version from the Adobe site, but when I try to install I am advised that I can only have 1 version running and yet there are no more versions of Adobe running. However there is another PDF type of programme installed, which I would prefer not to use, as my PDF preference.

I am new to this forum having just purchased a new HPE595 which is running Windows 7.

Your help would be much appreciated.

[19UCA71]

search for you default programs and set pdf's to open with adobe and unistall the other pdf program

[dsc8w]

Kudos. I am sorry but I am unable to get the download from Adobe web site to run thru to completion and hence Adobe Reader is not even listed as an option under the defaults.

David

[dsc8w]

Kudos.

I have just tried to run the download from Adobe and get the following message:

'Only a single instance of this application can run' and its showing within a box marked UI_Readerinstaller.

Help David

[19UCA71]

you may need to use adobe uninstaller http://www.adobe.com/support/flashplayer/downloads.html   it is on this page, then try to install maybe from safe mode.

[dsc8w]

Kudos.

Sorry to come back to you, but still no further forward. I have even looked at a Forum by Adobe and other people have had the same problems or very similar.

David

[Hanspuppa]

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dsc8w wrote: I have just tried to run the download from Adobe and get the following message:

'Only a single instance of this application can run' and its showing within a box marked UI_Readerinstaller. Help David

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Hello dsc8w, I have encountered this issue in the past with other applications, not Adobe Reader.

I managed to search the entire computer, with Windows Explorer manually, and also found some registry entries that I deleted. There also may be some installation software in a temporary folder somewhere on the system that is corrupted.

You may need to boot into safe mode to be able to delete some of these files. I had to do this as well on some of the files.

After I removed all the files I could locate associated with these applications that would not install properly, I was able to install the application without any further issues.

Just a thought.