Forgot Admin Password

[RachelRamon]

I have a 

HP Omni 100-5155 Desktop windows 7 64bit and have forgotten my password so I cannot log on is there anyway I can recover it ?

[DavidPK]

Hi,

The best option may be to reset the password using an application such as the free utility on the link below.

http://pogostick.net/~pnh/ntpasswd/

Regards,

DP-K

[RachelRamon]

Will that still work even if I dont have any other account but the admin one in which I forgot the password to? I dont even have the guest account turned on.

[DavidPK]

Hi,

Unfortunately you will need access to another PC in order to create the bootable CD or USB password reset utility.

Regards,

DP-K

[RachelRamon]

I am on my laptop right now. my all in one desktop is the one I dont have the password to. how do I go about setting a reset disk

[DavidPK]

Hi,

First, download the file on the link below and save it to your Downloads folder.

http://pogostick.net/~pnh/ntpasswd/cd110511.zip

Next, if you don't have an extraction utility installed, download and install 7-Zip.  Please note, if you have a 64bit installation on the machine you are now using, download and install the .msi 64-bit x64 installer on the link below.

http://www.7-zip.org/

Next, right click the zipped file in your Download folder, select 7-Zip, select extract files and then click Ok.  Open the newly extracted folder to find the Image file ( .ISO ).

You will now need to use an application such as ImgBurn to burn the ISO correctly to a blank CD - a guide on using ImgBurn to write an ISO to a disc is Here.

Once you have created this bootable CD, insert it into your Desktop and restart to boot from the CD - then follow the guide on the link below to reset the password.

http://pogostick.net/~pnh/ntpasswd/

Regards,

DP-K

[RachelRamon]

what button do I press when it restarts to bring up the BIOS to make it start with the CD

[RachelRamon]

also am I going to lose all of my stuff on the computer

[DavidPK]

Hi,

Tap away at the esc key as soon as you start the PC.

When a menu appears, insert the bootable CD

If a Select Boot Device screen displays, use the up or down arrow key to select the CD/DVD drive, and then press Enter.

If the Startup Menu opens, press F9 to open the Boot Menu. Use the up or down arrow key to select the CD/DVD drive. Then press Enter.

Although there are never any guarantees, you should not lose any data at all - I have used utilities such as this many times without data loss ever occuring.

Regards,

DP-K

[RachelRamon]

I did that. the only option it gives me on the select boot device is:

ST3500413AS

hp CDDVDW TS-L633N

Realtek PXE B04 D00