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Need Recovery Disc ASAP! (116 Views)
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Student
itsajewelrythin
Posts: 2
Registered: ‎03-29-2012
Message 1 of 4 (116 Views)
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Need Recovery Disc ASAP!

[ Edited ]

I need to purchase the recovery disc for my old desktop and can't seem to find exactly where to buy it online at HP's website.  I have an HP desktop with OS:  Windows XP Professional; model # ER859AA; Product type: M7334N X2 3800+.  Desperately need someone's assistance.  Also, can't seem to find an online "chat" for online help with HP support people. 

 

[serial number removed for privacy]

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Paul_Tikkanen
Posts: 22,587
Registered: ‎07-13-2010
Message 2 of 4 (110 Views)

Re: Need Recovery Disc ASAP!

[ Edited ]

Hi:

 

I don't think you can do a chat session unless your PC is under warranty.

 

Call HP at either 800-474-6836 or 888-999-4747 to see if you can still get recovery disks directly from HP.

 

If not, this vendor has them for $27+shipping.

 

http://www.computersurgeons.com/productdetails.aspx?ID=2713

 

Paul

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Student
itsajewelrythin
Posts: 2
Registered: ‎03-29-2012
Message 3 of 4 (86 Views)

Re: Need Recovery Disc ASAP!

Thx so much Paul.  Just ordered the recovery disc for my desk top per your HP forum response.  Nice to know you're there in case I need you again.  :-)

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Paul_Tikkanen
Posts: 22,587
Registered: ‎07-13-2010
Message 4 of 4 (85 Views)

Re: Need Recovery Disc ASAP!

You're very welcome.

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