HP Support Forums
Join in the conversation.
I purchased a Pavilion 6600 and it is obsolete the day I took it home. The first call that day,of course, was tech support and the support rep stopped me and told me he would end the call and pick up where we left off the next day at 12:00 noon according to Him,not me...in other words he bailed out and dictated to me what conveniences were not left for me.Than The Norton enticement,well,I decided to call tech support again because I had a security breach with vulnerabilities and worms.The first thing I was asked for was;"Would I purchase the entire Norton ?" I also find it amazing that when you give these outsourced Tech reps info they need to repeat and repeat and repeat asking you to repeat what you say,however,ask them a question at a low tone or volume about their homeland and Boy O' Boy they understand you.My new Pavillion was restored and recovered many times within weeks because the Norton failed to update and if you wanted the so called free enticement,well you did not receive the 2009 update and you were left with no security and needed to spend $9.00 for a call to Norton and sacrifice down to 10 days of free trial period.I am Savy and went to the retailer where they paid for and installed Kaspersky which has been Flawless.The charge was free because of my reporting these issues to the highest level in the corporation...the PR & Marketing department.
The PC still continues to have issues such as there are no recovery disk or even for that matter the lightscribe featured disk or HP disk needed for using this machine.I found 1 package of clearenced out disk at Wal-Mart and the retailers gave me some Verbatoms for recovery.The desighners of software desighn the programs to fail at particular times causing corruption and the PC's to be obsolete.They also produce and outsource the products parts and assembly causing emotional and unproductive random anxiety for the consumer.
I do not want anyone else to suffer and grieve the way I have spending more time on the tech support lines with misinformation,lies and horrific selling and sales tactics.The internet also allows third world countries to mass produce counterfiet products in this day and age and I feel as though we relive the Bootleg product frightning experiences now on a daily basis...like the Gillette fusion razor...different colors for whomever uses the razor knows it's theirs instead of supplying stickers or color coded attatchments.Also Gilletes one lubrication strip has now become an indicator strip falling to the counterfiet situation.Also...The DTV transition is actually a government mandated splitting of the 100% bandwidth and the 50% half is goin to Homeland security as the other half is being bitterly biddied on by communication companies.The DTV boxes should be in every household because if your cable provider has an outage your left with no TV.The media fails to instruct us along with the FCC as they sleep together.
I guess you need the right amount of money,in the right brown bag,placed on the correct park bench in order to get what you need in todays marketplace.
The facts are that the housing and car companies were what ran our economy,however,all to often we forget this and now these companies have done better overseas...getting their last drops of bail out moneies and getting outta town as this dumbed down country sees it's final days as nukes are tested in Korea evey day and the once strongest and richest nations in the world is nothing less than a democracy which was nothing but a 200 year old experimental government which is failing us as tent cities grow and dollars shrink.
Thanks for allowing me to vent,rant and determine that I am sick and tired of getting the run around and ripped off! So helpfull and nice Thanks HP Total care...I guess I'm eating cat food for the week as I need to get a new computer.The consumer needs to know the true facts in order to make the right decisions and the media fails us drasticly,as they also lose their jobs and newspapers close as journalist and awareness are disregarded unjustifable risk left to any and everyone on the internet.The established lesson here is that things never go smoothly and strict liability is a thing of the past!
Subjective and Objective cross examination of closing the gap on the retailers unreasonable selling and an unbalanced and unfair world where once people only made the error,however,now software and human error goes hand in hand in a bygone land!
Have a Good Day... 
BarryTheBass
