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Re: Printer not working (62 Views)
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arismother Student
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arismother
Posts: 2
Registered: ‎05-07-2012
Message 1 of 2 (73 Views)
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Printer not working

‎05-07-2012 12:20 PM

My 5610 printer has been working fine

Until I cancelled a printing job.

 

Since then, I can scan, copy etc, but I can not print directly from my computer anymore.

 

I can see the document sitting in the queue. The default printer is Officejet 5600 - even though my actual printer is a 5610 Oifficejet all in one series.

 

How can I get the printer to work again?

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Distinguished Professor Distinguished Professor
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wb2001
Posts: 3,694
Registered: ‎09-28-2010
Message 2 of 2 (62 Views)
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Re: Printer not working

‎05-07-2012 08:36 PM

This should help.

Step by step: http://support.microsoft.com/kb/946737

If all else fails:

http://www.speedguide.net/faq_in_q.php?qid=265

 

I believe in Pavlov's Law. You toss me points, and I perform better.

To say THANK YOU, press the white star on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.

PS--You can render both Solution and KUDO
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