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System responding funny! (2108 Views)
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Student
walkingalong
Posts: 1
Registered: ‎11-18-2008
Message 1 of 6 (2,108 Views)

System responding funny!

Hello Forum,

My system is acting funny. Internet Explorer 7 is shutting down and then restarting during operation . I have to double click almost every thing at least twice to get it to work. When I click the back button it does not go back to the last page, it goes three or even four pages back. I have run Defender and Norton 360 and nothing. I am using Vista, I have 3-gig of RAM Duo core processors, 73% of my harddisk is freespace. Does anyone think they have a cure for this problem? If so thanks!

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Grad Student
Bill_Hicks
Posts: 343
Registered: ‎11-11-2008
Message 2 of 6 (2,106 Views)

Re: System responding funny!

Couple of questions:

 

Did this just start happening or has it always done this? If it recently started, can you think of anything you've added or updated on your PC prior to this happening (for example, Windows Update installed something)

 

Have you tried running Windows Update manually (www.windowsupdate.com) to see if there are any IE related updates for your PC?

"A riot is the language of the unheard." - Dr. Martin Luther King Jr.
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Top Student
Sudi
Posts: 6
Registered: ‎11-17-2008
Message 3 of 6 (2,103 Views)

Re: System responding funny!

Hi walkingalong,

Do you remember if any kind of updates made this change ?

Perform a system restore as per http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00850095&dlc=en

 If you dont find any evident changes done to the computer, then perform a few steps related to IE as below..

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bph07138&dlc=en

You can also perform file checked if both the above options fail as below...

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bph05767&dlc=en

Cheers,

Sudi
Hp Desktop L2 Support

Although I am an HP employee, I am speaking for myself and not for HP.
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Associate Professor
RasterBlaster
Posts: 2,126
Registered: ‎11-17-2008
Message 4 of 6 (2,046 Views)

Re: System responding funny!

Are you able to update your Virus definitions? Are you getting strange requests to purchase Antivirus software? There are some really sneaky viruses/trojans that destroy the system restore points, suppress AV and Windows update/security features, all while they perform bad stuff in the background (like keyloggers). If you are hearing two-clicks whenever you single click a link, there's a good chance that a background task is redirecting the URL. I agree, if you have an older system restore point, go back.

 



 

... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
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Top Student
Zhoul
Posts: 7
Registered: ‎11-18-2008
Message 5 of 6 (2,007 Views)

Re: System responding funny!

Hey all if your having issue with IE 7 not responding

 

click tools - Internet options - security - take the check off of protected mode

 

that should fix the issue

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Grad Student
frprinterwiz
Posts: 396
Registered: ‎11-18-2008
Message 6 of 6 (1,925 Views)

Re: System responding funny!

one more thing to try is to start IE without the addons - if you type internet explorer into your search bar you should see an option to start it without the addons.  Also, if you have any toolbars installed turn those off as well.  Make sure to clean out your cache, temporary files and cookies as well.
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