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11-18-2008 09:48 AM
My system is acting funny. Internet Explorer 7 is shutting down and then restarting during operation . I have to double click almost every thing at least twice to get it to work. When I click the back button it does not go back to the last page, it goes three or even four pages back. I have run Defender and Norton 360 and nothing. I am using Vista, I have 3-gig of RAM Duo core processors, 73% of my harddisk is freespace. Does anyone think they have a cure for this problem? If so thanks!
11-18-2008 10:07 AM
Couple of questions:
Did this just start happening or has it always done this? If it recently started, can you think of anything you've added or updated on your PC prior to this happening (for example, Windows Update installed something)
Have you tried running Windows Update manually (www.windowsupdate.com) to see if there are any IE related updates for your PC?
11-18-2008 10:16 AM
Do you remember if any kind of updates made this change ?
Perform a system restore as per http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&
If you dont find any evident changes done to the computer, then perform a few steps related to IE as below..
You can also perform file checked if both the above options fail as below...
Hp Desktop L2 Support
Although I am an HP employee, I am speaking for myself and not for HP.
11-18-2008 02:03 PM
Are you able to update your Virus definitions? Are you getting strange requests to purchase Antivirus software? There are some really sneaky viruses/trojans that destroy the system restore points, suppress AV and Windows update/security features, all while they perform bad stuff in the background (like keyloggers). If you are hearing two-clicks whenever you single click a link, there's a good chance that a background task is redirecting the URL. I agree, if you have an older system restore point, go back.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
11-19-2008 06:30 AM