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Windows 7 Restore disk problem (86 Views)
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Honor Student
geektoo
Posts: 5
Registered: ‎03-13-2012
Message 1 of 2 (86 Views)

Windows 7 Restore disk problem

Hi,

 

I just receive the HP Restore disk from HP, but i have a problem when i try to use it.

 

first of all, i receive 2 copy in 2 envelop. strange?

 

when i launch the restore, all works really good, but after a while, i get a blank screen and hd blink light like he running,

 

At this step i let it continue since 4h and nothing else happen, if i restart computer, the blank screen come back after Windows logo.

 

does it's because i have wrong restore disk for my computer? and why i receive 2 set of DVD?

 

thanks for your help.

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Teacher
wskay
Posts: 151
Registered: ‎02-16-2010
Message 2 of 2 (52 Views)

Re: Windows 7 Restore disk problem

tell us why you need to do restore

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