- HP Support Forum Home
- >
- Desktop & Monitors
- >
- Desktop OS
- >
- Re: Windows 7 System Image Recovery
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Windows 7 System Image Recovery
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-21-2012 08:15 PM - edited 04-21-2012 09:02 PM
Hello,
I have a question regarding restoring my HP p6230f rig to the system imgae I created last year,
I tried the recovery before and I know when using recovery cds the computer will return to the original as I bought for first time.
As I know when using the system image method that does not happen, I only restore the C drive that I created, but when I go through the procces as been shown on this youtube link http://www.youtube.com/watch?v=SvtSKZfSAdQ&feature
I stop with a problem.
My hard is 3 partitions , C. Factory Image and L drive which I created to save my own files.
When I reach to the step of excluding drives I see only my 750g hard drive, When choose it to be exclude the restore wont work.
I dont know why I cant see the other partitions. I dont want to lose the L Drive or the factory image
any one has an idea how to work it out.
To summarize, I want to now how to exclude a partition on my hard drive from being formated as shown below in this pic
http://www3.0zz0.com/2012/04/22/04/678538283.jpg
Thanks in advance
PS. the system image is saved on an external usb hard drive.
Re: Windows 7 System Image Recovery
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-22-2012 07:51 AM - edited 04-22-2012 07:53 AM
The option you are trying to use is for machines that have more than one hdd.You can't exclude the hdd because that is where all of your partitions are...including the one you are trying to restore.If you don't choose that option and proceed you should later have a choice of which 'partition' to restore.
| ******Clicking the White Kudos star on the left is a way to say Thanks!.****** **Clicking Accept as Solution on a Reply that solves your issue helps others who are searching** ++You must be the originator of thread to see the option Accept as Solution++ |
Re: Windows 7 System Image Recovery
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-22-2012 10:06 AM - edited 04-22-2012 10:07 AM
Thank you for your reply,
The option to choose what partition to restore is not available. I moved the system image I created to the partition on my hard drive to try another method I end up with this:
http://www9.0zz0.com/2012/04/22/17/796319450.jpg
Any other ideas
Thanks
Re: Windows 7 System Image Recovery
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-22-2012 10:12 AM
Hi AOG,
I see that you are using a Seagate HD. At some point when your PC is up and running then check for a firmware update.
Re: Windows 7 System Image Recovery
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-22-2012 10:32 AM
Hi Big Dave,
Thanks for your reply,
I still dont understand what is the realationship between updating my HD Seagate and restoring the system.
Will that help to recover my system image?
Regards
Re: Windows 7 System Image Recovery
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-22-2012 10:42 AM
Hi AOG,
Hardware error can manifest themselves in many different ways. I am just giving you a cautionary warning about a potential issue with your Seagate hard drive. Not applying the firmware update is strickly up to you. It's possible that the firmware update will not even install on your hard drive.
Re: Windows 7 System Image Recovery
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-22-2012 10:59 AM - edited 04-22-2012 11:04 AM
Thaks for clarification,
Yes the one you gave me does not work, but on Seagate website they have the update for my driver which should be this
http://knowledge.seagate.com/articles/en_US/FAQ/21
I downloaded the Barracuda12-ALL-CC49.EXE, when go through the steps I found this note
DO NOT run this firmware update on RAID system.
Is it ok to go throgh the steps or not?
I remember to do this long time a go but this was preventing me
Re: Windows 7 System Image Recovery
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-22-2012 12:50 PM
Hi AOG,
The HP update obviously is targeted at HP OEM hard drives and not retail hard drives. While the updates may in fact be the same, I would recommend that you use the HP update if the hard drive is the original hard drive from HP. The warning about RAID systems is probably aimed at hard drives actively running in RAID 0 or RAID 1.
