Windows 8 Support

[Travis_C]

If you want to learn the basics of using Windows 8, HP has a support topic that discusses just that. The topics that are included are:

• Getting Started in Windows 8
  • Learn how to use the new Start Screen interface, Charm Bar, and gestures

• Printing in Windows 8
  • How to locate drivers
  • How to troubleshoot printer installation issues
  • Learn how to use your HP printer with Windows 8.
    • Printing
    • Scanning
    • Faxing

• Windows 8 Apps
  • Learn how to get and use them

You can view the detailed information at the following link:

Windows 8 Support

[Travis_C · Accepted solution]

I hope someone finds the Support topic helpful with learning about Windows 8 and the basics of using it. If anyone has a question relating to the topics discussed in the Windows 8 Support topic just post below.

[Timothy37]

I try to click on one of the tiles and nothing happens

[Travis_C]

Hello Timothy37

What is the tile you are trying to click on? Is it all tiles having the same problem? Also what model is your HP computer?

[Timothy37]

No , it was happening to about three or four of them . The mail , map , people and calender tile .What I did was do a refresh on the computer and now all of them are working now . The model of my laptop is 2000-2b16nr and this is a hp computer

[Travis_C]

Hello Timothy37

Glad to hear that our tiles are working now. Also, thanks for sharing what you did to resolve the problem.

[mbooth59]

new hp g7, getting windows coulld not complete installation window......says restart.

didn't work

[Travis_C]

Hello mbooth59

What is the exact model of your HP g7 computer? If you are unsure, follow the articles below.

How Do I Find My Model Number or Product Number? (Notebook)

How Do I Find My Model Number or Product Number? (Desktop)

Are you upgrading the operating system, or re-installing Windows 8? If you are upgrading, what is the current operating system.

Does it say anything else besides restart? After restarting what happens?

[33Dave]

Just bought a 6520 all in one printer,  I have windows8 and thought I downloaded everything I needed, but when I try to print it will only go to the fax mode and I do not have afax.

[Travis_C]

Hello 33Dave

Just to verify is it the Photosmart 6520? Also how is the printer connected?

If you could, please attach a screenshot of the message you are receiving when you try to print.

Also to verify the proper driver for your printer is found at the link below.

Photosmart 6520 Full Feature Software