This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Windows Messenger webcam closes programme (542 Views)
Reply
Student
bobby49
Posts: 1
Registered: ‎09-16-2009
Message 1 of 1 (542 Views)

Windows Messenger webcam closes programme

[ Edited ]

Hi there,

 

I have an HP Pavilion Slimline S3644UK running Vista (64-bit). I have installed the latest version of Windows Messenger Live & the programme runs fine, except when trying to use a Webcam.

 

As soon as I try to connect using the webcam the programm closes with a window saying "Windows Live Messenger Has Stopped Working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" - there is no solution.

 

The same problem happens when I try to use the Audio Video Wizard in the Messenger Tools Menu - the Audio part works fine even using the built-in Mic on the webcam, as soon as I click nest to go the the Video part, the programme close with the same message.

 

The same problem occurs with the webcam unplugged & also with the webcam software un-installed. I have also tried deleting & re-installing Messenger Live, but still have the same problem. The webcam (a Mikomi DC-7120) works fine with Messenger on a laptop running Vista.

 

I have searched this forum for any similar problems & also on the net but but can find nothing.

 

Any help to solve this problem would be great.

 

Thanks.

 

Message Edited by bobby49 on 09-16-2009 06:07 AM
Message Edited by bobby49 on 09-16-2009 06:07 AM
Please use plain text.