DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER (61435 Views)
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Student
TheRammstein
Posts: 1
Member Since: ‎09-08-2009
Message 1 of 12 (61,435 Views)

DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

Hello,

 

I have this problem with my desktop ( Model a6700y), everything was working perfect, but suddenly the computer froze, when I restarted it I saw this message: 

 

DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

 

I have already tried the F10 and F5 procedure (Boot restore to original) , same message came.

 

I unplugged also the power cord and press for 5 seconds the power thing, same message came.

 

There are no CD's, usb drives, etc, just the mouse, the keyboard and the monitor.

 

Please, I really need help, I use the computer for school projects.

 

What should I do?, I don't want to open the case because I'm still under the HP 1 year warranty. I got this desktop this year, during Feb.

 

Thank you

 

 

Professor
Mister_Do
Posts: 1,866
Member Since: ‎11-17-2008
Message 2 of 12 (61,376 Views)

Re: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

Hi TheRammstein,

 

There could be a few things going on here. One is that there is a known issue with Seagate drives where an error like yours can appear. Here is the HP support document regarding that issue: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01676224&cc=us&lc=en&dlc=en&product=3856269

 

Another thing could be that your Hard Drive has failed, or that the cables connecting it to the motherboard have come loose. To check this, disconnect your PC from the power outlet, then open your PC and disconnect the cables from the hard drive. Wait a minute, and then plug the cables back in making sure they are firmly connected, close the PC and then try turning it on again.

 

To assist you in opening the PC and unplugging the hard drive, here is an HP support document with step by step instructions and video on how to add or replace a hard drive o....

 

Let us know how it goes.

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
Associate Professor
c0rnel
Posts: 1,250
Member Since: ‎11-21-2008
Message 3 of 12 (61,347 Views)

Re: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

HP phone support should be able to help witht this. Common issue with some HP pcs regardless or model.

 

As said, either BIOS needs to be reset, boot order changed or hard drive cables checked. Maybe a cable came out loose.

 

Try below.

 

You may have a bad hard drive or BIOS settings need to be reset.

 

Try these steps.

 

1) Reboot the pc and go into F10 for setup (for vista) or F1 (for xp pcs).

 Check under the MAIN tab to make sure your hard drive is recognized.

It should something like WDC, SAMSUNG, ST...etc

 

a) If it's not under the list then check the IDE/SATA cable and power cables inside your computer to make sure it's plugged in both ends properly and reseat.

 

b) If it's listed then go on to step 2.

 

2) Press F5 then yes then enter, then F10 then yes, then enter to restore BIOS defaults.

 

3) After reboot go back to the BIOS menu and go to right on the BOOT tab, and choose BOOT DEVICE PRIORITY and set the 1st boot device to HDD group then save changes and exit the BIOS.

 

 

You can also turn on the pc and press ESC to boot from the hard drive or hdd drive.

 

If the hard drive still isn't recognized even after reasetting the cables inside your computer, than the hard drive might be defective and HP can replace that.

Student
abc123katie280
Posts: 1
Member Since: ‎12-04-2011
Message 4 of 12 (53,334 Views)

Re: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

If I reset, will my photos on my hard drive be deleted? I am really worried about my photos being deleted because I am a photographer and I have photos I have yet to return to my clients.

Associate Professor
c0rnel
Posts: 1,250
Member Since: ‎11-21-2008
Message 5 of 12 (53,127 Views)

Re: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

Resetting the BIOS settings will NOT delete anything from your hard drive.

 

BIOS information is normally stored int ROM BIOS chip on your motherboard.

 

What you could also do is take out that hard drive and place it in another desktop computer and copy over your personal documents and picture just in case as backup.

Intern
pagehere
Posts: 30
Member Since: ‎11-08-2011
Message 6 of 12 (52,099 Views)

Re: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

You may have a bad hard drive or BIOS settings need to be reset.

Student
kynnard
Posts: 1
Member Since: ‎03-19-2012
Message 7 of 12 (47,389 Views)

Re: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

My device hp v115 is not operating it will not open i try to format but the cumputer said is not completely format and the cumputer said i must insert a disk in my hp i really need your help i love my hp device

Student
johnmcfadden
Posts: 1
Member Since: ‎09-28-2012
Message 8 of 12 (38,385 Views)

Re: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

Re: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

Student
jada1207
Posts: 1
Member Since: ‎02-13-2014
Message 9 of 12 (7,156 Views)

Re: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

help i dont know wat to do?

Student
Tyler21
Posts: 1
Member Since: ‎02-24-2014
Message 10 of 12 (6,765 Views)

Re: DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

The same thing happend to me it was a gift im afraid to open it. Is there any other solutions?

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