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HP Recommended

Need to bypass using the start-up cartridges as the printer was purchased as a display and none were included. Cannot complete set-up.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @mhedrick1, Welcome to HP forums.

 

I understand that you need to know how to bypass the startup cartridges.

 

Don't worry I would like to help.

 

Since you have not provided the model name or product number of the printer, it would be difficult for me to provide the steps.

 

Please provide the product name of your printer to assist you better.

 

 

 

Hope to hear from you soon!

Cheers! 🙂

 

 

A4Apollo
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi! @mhedrick1, Welcome to HP forums.

 

I understand that you need to know how to bypass the startup cartridges.

 

Don't worry I would like to help.

 

Since you have not provided the model name or product number of the printer, it would be difficult for me to provide the steps.

 

Please provide the product name of your printer to assist you better.

 

 

 

Hope to hear from you soon!

Cheers! 🙂

 

 

A4Apollo
I am an HP Employee

HP Recommended

Unit is an Officejet 7612

MAC  D4C9EF5B9CCD

SERIAL: (removed content)

HP Recommended

Hello, @mhedrick1

 

Thanks for the update! I would like to jump in with a suggestion 🙂

 

Imp: Do not share serial number of your printer in the public forum. Please remove the serial number from your public post. Click on "edit message" and remove the serial number of your product.

 

Now, you can try performing a reset on the printer. I am sending a private message with instructions. Please check the mailbox icon at the top-right corner of this screen to access your mailbox.

 

Those steps should do the trick, let me know the outcome.

Good luck 🙂


Please click "Accepted As Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.