HP 2.0MP High Definition Webcam when set up for high resolution, image is distorted

[sufifriend]

HP 2.0MP High Definition Webcam when set up for high resolution, image is distorted.

at low resolution, 320*240   image is good

any higher resolution, the image is elongated.

[itsmyname]

@sufifriend -- what resolutions does your web-camera support?

Are you viewing its image on a 800-by-600 monitor, or a 1920-by-1280 monitor?

The aspect-ratio of these two resolutions is quite diffeenet.

[sufifriend]

the software that came with the system is basic. it has no way to set it up.

.settings enable you to choose the Size (resolution), and able to export the video to JPEG.

is there an hp software that i can use with this webcam?

I tested the webcam using obs for high resolution, the image looked normal. not elongated as it is using the HP software.

could  the problem be the software?

i installed Logitech software, but it will not be able to recognize hp webcam..

Is there another hp software that is better than the one i have to control the settings as it is with say, logitech.

in Logitech, on another computer, i only have to set up the resolution, the software takes care of the rest.

I b

[sufifriend]

Sorry, I didnot answer your question.

in the camera setting software, It offers all levels of resolution up to 1920X1080.

but the image looks good only with the 320X240.

the monitor is set up for 1920X1080

[itsmyname]

@sufifriend --  the image looks good only with the 320X240. The monitor is set up for 1920X1080

320/240 is 1.3333, while 1920/1080 is 1.7777

So, there is some "stretching" to fit one image onto a much-wider screen. Is that what you are seeing?

[sufifriend]

thank you for your help.

yes.  the 1.3333 (320X247) image on the 1920X1080 monitor is normal

but the 1.7777 (1920/1080 image on the 1920X1080 is stretched.

the problem is that obs software did not show this problem while hp software shows it.